Privacy Policy

Introduction

Erie Medicare Associates (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.

By using this website, you agree to this policy. If you don’t agree, please don’t use the site.

Information We Collect

Information you give us. When you fill out a form, call, or email us, we may collect:

• Your name, phone number, email address, and mailing address
• The best time to reach you
• Information about your Medicare questions or coverage needs
• Anything else you choose to include in a message

Information collected automatically. When you visit our website, we may collect:

• Your IP address, browser type, and device type
• Pages you visit and how long you stay
• How you arrived at our site, such as a search engine or link

We collect this through cookies and similar tools, including website analytics.

How We Use Your Information

We use your information to:

• Respond to your questions and schedule appointments
• Help you compare Medicare plans and apply for programs you request help with
• Provide ongoing service after you enroll, such as help with claims or plan reviews
• Improve our website and services
• Meet legal and regulatory requirements

How We Contact You

If you submit a form or give us your contact information, you agree that we may contact you by phone, email, or mail about the Medicare questions or services you asked about. You can ask us to stop contacting you at any time by calling or emailing us.

We will not contact you about Medicare plans without your permission, and we follow Medicare marketing rules for all client communication.

How We Share Your Information

We do not sell your personal information.

We may share your information only:

• With insurance companies, when you ask us to help you enroll in or change a plan
• With government programs, such as Social Security or New York State, when you ask us to help you apply for Extra Help, the Medicare Savings Program, EPIC, or Medicaid
• With service providers who help us run our business, such as website hosting or email services. They must keep your information confidential.
• When required by law, such as to respond to a court order or government request
• With your permission, for any other purpose

Cookies and Analytics

Cookies are small files stored on your device that help our website work and help us understand how visitors use it. We may use tools like Google Analytics, which collect information about your visits.

You can set your browser to block or delete cookies. Some parts of the site may not work properly if you do.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information from loss, misuse, and unauthorized access. No website or internet transmission is completely secure, so we can’t guarantee absolute security.

If a data breach affects your personal information, we will notify you as required by New York State law.

Your Choices

You can:

• Ask what personal information we have about you
• Ask us to correct or delete your information
• Ask us to stop contacting you

To make a request, contact us using the information below. We may need to keep some information to meet legal or regulatory requirements.

Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect information from children. If you believe a child has given us information, please contact us and we will delete it.

Links to Other Websites

Our website links to other sites, such as Medicare.gov and Social Security. We are not responsible for the privacy practices of those sites. Please review their policies.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new effective date.

Contact Us

If you have questions about this privacy policy or your information, contact us:

Erie Medicare Associates
2833 West Lake Rd
Wilson, NY 14172
Phone: (716) 319-4613